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An alarm did not ring
Check that the calendar the event belongs to is switched on in Pealo, that the event was not declined or all-day, and that it did not fall inside quiet hours. If all of that is right, write to us with the event time and we will look at the log for that alarm.
A calendar will not connect
Work accounts sometimes need an administrator to approve third-party calendar access once. If sign-in loops or fails, remove the account in Pealo and connect again. If it still fails, tell us the provider and we will check for a known issue.
Billing and refunds
Subscriptions are managed by Apple, not by Pealo. To cancel, open your subscription settings in the App Store. For a refund, use Apple’s reportaproblem.apple.com. We cannot issue refunds directly, but we can confirm your subscription status. What the subscription costs and what the trial covers is set out on the Pealo pricing page.
Requesting a feature
Write to us. Every request is read and the popular ones are built.